Using the Dispatch App
Dispatch makes it easy to quickly send peer-to-peer text messages to your lists.
Availability and setup
Dispatch requires setup by the ContactDrive support team — it involves provisioning a phone number and messaging credentials, which isn't a self-serve process. Get in touch to get started.
Campaigns
Work in Dispatch is organized into campaigns. Each carries:
- A name and description
- A contact source — where the recipients come from
- An SMS message — the message texters send
- Assigned users — the people who will send it
Assigning texters
A campaign is assigned to one or more users, and each works through their share of the contacts. That's what makes it peer-to-peer: real people sending real messages one at a time, with the app handling the queue and the record-keeping.
Active and archived
New campaigns start active. When one is finished, archive it rather than deleting it — the dashboard shows active campaigns by default with archived ones available in their own view, so archiving keeps your working list clean without discarding the history.
Credits
Dispatch is metered: each SMS sent draws down your workspace credit balance. Before a large send, check your balance on Credits and make sure your monthly auto-refill cap is high enough not to stop you mid-campaign — and low enough that you'd be comfortable with the bill.