Using the Email Octopus App

Sync your ContactDrive contacts with Email Octopus to send email campaigns and newsletters.

Read Syncing with Your Email Platform first for the shared behavior. This page covers the Email Octopus specifics.

Connecting

1. Add Email Octopus from the Apps marketplace.
2. Open the app's Settings.
3. Paste your Email Octopus v2 API key. Make sure it's a v2 key — the app uses the v2 API. Your key is stored encrypted.
4. Choose the list to sync with.
5. Pick a refresh schedule.
6. Save.

Renamed contacts

Email Octopus supports updating a subscriber's name, so name changes made in ContactDrive carry across on the next sync rather than being stuck at whatever was there when the contact was first added.

When the sync stops

Two things disable the schedule and notify your admins — an invalid or revoked API key, or a configured list that no longer exists. The notification tells you which, so you aren't troubleshooting a perfectly good key when somebody deleted the list. Fix it in Settings and save to restart.